How to book an appointment
Unless we call you in for a routine check, we will ask you to complete an online form so we can best match your needs with our team.
Please click the link “Use our online services” in yellow on the top of the web page or here: contact us online. The online form will guide through the process. If this is not possible for you, please telephone our reception team who will assist you.
All "health enquiry" (medical problem) forms will be assessed by a GP so we can try our best to provide the right care at the right time, with the right person. Medical problem / "health enquiry" forms will get a same-day response if submitted before 6pm.
We usually allow 15 minutes per face to face appointment, but if you need more time please ask for a double appointment.
We have a multi-skilled clinical team - more than just GPs
If you need to see or speak to one of our clinical team it is usually best to contact us online. All consultations are by appointment and our aim is to provide the right care at the right time, with the right person.
We have an experienced team working with our doctors and nurses who may be able to help you better and more quickly than a GP. We want to ensure you get the best possible care from the most appropriate person.
Our reception team will help guide you and may offer an appointment with a physiotherapist, clinical pharmacist, MIND worker (for adults and children age 7+) or mental health nurse. Wider support services are also available and may not need a booked appointment.
If more than one member of the family needs to be seen please ask for a separate appointment for each. You are not restricted to the doctor with whom you are registered and for non-urgent appointments you may see whom you wish.
However, we would suggest that it is best to try and see the same doctor each time for the same problem so as to enable appropriate continuity of care.
Types of appointments
We offer mostly face to face appointments, though we can and do offer telephone consultations too, especially if this is your preference and it is suited to the situation.
We work closely with other practices in the area and you may be recommended to see a clinician elsewhere within our Primary Care Network (PCN) or an Urgent Care Centre.
Primary care visiting service
The Primary Care Visiting Service (PCVS) is made up of a team of emergency care clinicians who work closely with GP practices to provide urgent same day home visits to patients who cannot leave the house.
Weekend and evening appointments
In association with our neighbouring practices we are able to offer some additional weekend and evening appointments.
The additional weekend and evening appointments are known as “Enhanced Access appointments” and are an extension to our core hours appointments.